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The HR expert for HR professionals

Meet Expert — your new HR AI assistant.

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What is Expert?

Built by HR professionals for HR professionals and powered by the intelligence of WTW, Expert is an AI assistant that can help you tackle a range of HR tasks, freeing up more time for you and your team.

With Expert on your team, it’s like having extra hands without the extra headcount.

Tap into our deep expertise in

  • Compensation and benefits
  • HR strategy
  • Technology and analytics
  • Total rewards
  • Culture and employee relations

And much more.

Go ahead. Ask Expert your question.

See how Expert can save you time

Features

Ask Expert
Get instant answers to your HR questions in an easy-to-use chat feature.
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Ask Expert
Create
Have a best-in-class AI document creator do the writing for you.
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Create
Upload
Store your own HR policies and documents in a secure vault, accessible to only your team.
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Upload
Library
Search the extensive Expert content database, including your own documents.
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Library
Assess (Coming soon)
Benchmark the effectiveness of your HR practices and generate plans to improve.
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Assess

Security and ethical AI

Security

Expert is a secure WTW web application hosted in Microsoft Azure cloud — the gold standard for information security and compliance. It also uses the world's most advanced large language model via Microsoft's Azure OpenAI Service.

Your information is in safe hands. The information you enter into Expert is protected by extremely rigorous data protection and security protocols and will never be used to train any large language model or improve any artificial intelligence model.

Ethics

We’ve also screened Expert for responsible and ethical AI use. What does that mean? It’s trained to not provide unethical, illegal or unauthorized advice. Integrity is a core value at WTW, and Expert embodies that every step of the way.

What our clients think

In our HR roles, we have to provide accurate information. Based on my experience with Expert, I can say it’s “expert” and, yes, it’s quality

Benefits & Compensation Director, Financial Services

Expert is a great resource to aid in the policy, legislative and communications aspects we use almost daily. We are consistently making policy revisions and need to ensure we are using best practice

Senior Director of Total Rewards, Defense

Expert’s language is geared towards HR and it’s more straightforward to use for HR-related work compared to other tools on the market

Vice President of Total Rewards, Real Estate

Expert saved us time in creating policies, surveys, job descriptions, benefits summaries and responses to employees. We have literally hundreds of documents that could be automated

HR Insights Specialist, Retail

Expert provides a big time saving in creating communications — and quality content that I can use immediately

Senior Benefits Manager, Natural Gas

When creating a parental leave policy, Expert generated a well-structured and detailed document. We were impressed with the thoroughness and professionalism of Expert’s output

HR Executive, Telecommunications